Loss or Gain of Coverage

If you or your dependent loses medical insurance or gains other insurance, you may qualify for a special benefits enrollment period.

You can enroll in Lennox’s benefit plans or make changes to your existing coverage, within 31 days of the loss or gain of coverage, for the following reasons:
  • Losing Your Source of Coverage
    Most people get their insurance from their jobs. If you lose coverage under a spouse’s plan or another outside plan, you may be eligible for a special enrollment period to elect coverage.
  • Losing Program Eligibility
    Public programs like Medicaid and CHIP provide health insurance to individuals and families that cannot afford it themselves. If you currently rely on one of these programs but you lose eligibility, you may be eligible for a special enrollment period to elect coverage.
  • Gaining Health Care Coverage
    If you or a covered dependent become eligible for other health care coverage through a different employer or become entitled to Medicare/Medicaid, you may request to drop coverage from Lennox.

Your Next Steps

If during the year you experience one of the life events noted above, you may be able to make changes to your benefits within 31 days of the event.

Lennox provides two convenient options to enroll in benefits through BenefitSource:
  1. PHONE
    Call (800) 284-4549
    Monday – Friday, 7am – 7pm CST
  2. ONLINE
    At Work: THE LIINK > PeopleSource > BenefitSource
    At Home: Lennox.bswift.com
    • Username: Your Employee ID Number without leading zeros (found on your paycheck).
    • Password: The last four digits of your Social Security number (you can change your password after your initial login).
Be sure to click “Complete Enrollment” to submit your elections. Please save your Confirmation Statement.

Required Documentation If Adding a Dependent

Provide a copy of your marriage/birth certificates to BenefitSource within 60 days if you are adding dependents to your plan(s). You must also provide on official letterhead from employer, Medicaid/CHIP, the public health care exchange, Medicare, etc. stating the following:
  • Name of employee (and dependents if applicable)
  • Name of insurer/employer from where coverage was gained/lost
  • Type of coverage gained/lost
  • The date coverage was gained/lost matching the life event date
Your new dependent’s benefits will not be effective until documentation is received.