Doctor on Demand

Skip the waiting room and see a doctor right away.

Magellan Health Doctor On Demand by Included Health is a virtual telehealth service that lets you and your covered dependents quickly connect with a board-certified doctor anytime, from anywhere.

Lennox medical plan members can instantly book online appointments for non-emergency medical care, mental health care, or primary care for $30 per visit.

Visit DoctorOnDemand.com/Lennox to see a doctor now right from your smartphone, tablet, or computer.

Eligibility

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Benefit Features

Doctor on Demand’s virtual medical care works around your schedule, saving you time and money.
  • Virtual care appointments cost $30 per visit.
  • On-demand or scheduled appointments are available 24/7/365.
  • Providers can diagnose, treat, and even prescribe medication if necessary.
  • See the same virtual doctor as often as you like for ongoing primary care.
Get medical treatment right away for everyday illnesses or minor injuries by visiting virtually with the next available licensed provider. As well as prescribing medications, your virtual doctor can send them directly to your pharmacy.

Doctor on Demand’s urgent care providers can diagnose and treat the following conditions in minutes from the comfort of your own home:
  • Cough
  • Cold and flu
  • Fever
  • Sore throat
  • Earaches
  • Pink eye
  • Allergies and asthma
  • Skin conditions
  • Urinary tract infections (UTIs)
  • Nausea or diarrhea
  • And more…
NOTE: Virtual urgent care services are not recommended for emergency care.

Doctor on Demand’s virtual primary care providers can help you manage your everyday health needs, treat acute illnesses, and oversee care plans for chronic conditions like diabetes and high blood pressure.

Throughout the year, your virtual doctor can offer number of medical services, including:
  • Preventive care exams
  • Follow-up treatment
  • Prescription management
  • In-network referrals
  • Basic lab work
  • Nutrition counseling
  • and more…
Keep in mind, you can see the same primary care doctor virtually as often as you need.

For all behavioral health needs, Doctor on Demand can virtually connect you with a licensed mental health provider for counseling and professional therapy.
  • Get the extra support you need – choose from a variety of board-certified specialists with varying backgrounds and qualifications.
  • Full spectrum of care – find care for all behavioral health needs, including therapy, psychiatry, medicine management, and more.
  • Rapid, flexible access – book an appointment for a time that works best for you from the convenience and privacy of home.
Tired of waiting weeks for a therapy or psychiatry appointment? Doctor on Demand now has more in-network appointments available, with same-day or next-day availability in many states.

NOTE: Virtual mental health care services are not recommended for emergency care.
You and your covered eligible dependents enrolled in the Lennox medical plan pay only $30 per virtual visit. This amount does not count toward your deductible but is applied to your out-of-pocket maximum when you include your insurance information on your account.

Get the care you need when you need it most by visiting DoctorOnDemand.com/Lennox.

Knowing the best place to go for medical care will save you time and money and put you on the road to health faster.

Lennox’s medical plans give you a variety of care options to treat any illness or condition you have. Review the comparison chart below to find the best option for your needs.

Average Cost Average Wait Time Symptoms Treated Availability
Doctor On Demand $ 3 minutes
  • Fever or cold
  • Sore throat or cough
  • Allergies
  • Sinus infection
  • Pink eye
  • Skin infection or rash
  • 24/7
    Doctor’s Office $$ 20-30 minutes
  • Fever, cold, or flu
  • Rash
  • Minor cut or burn
  • Sore throat, earache, or sinus pain
  • Shots
  • Minor allergic reaction
  • Nausea or diarrhea
  • Back pain
  • Minor headache
  • Business hours
    (check with the facility)
    Retail Health Clinic $$ 1 hour
  • Fever or cold
  • Rash
  • Minor cut or burn
  • Sore throat, earache, or sinus pain
  • Shots
  • Minor allergic reaction
  • Varied hours
    (check with the facility)
    Urgent Care $$ 1 hour
  • Rash
  • Minor cut, burn, sprain, or strain
  • Ear or sinus pain
  • Minor allergic reaction
  • Nausea or diarrhea
  • Back pain
  • Animal bite
  • X-rays
  • Business hours
    (check with the facility)
    Emergency Room $$$ 2.5 – 3 hours
  • Sudden numbness, weakness
  • Uncontrolled bleeding
  • Seizure or loss of consciousness
  • Shortness of breath or chest pain
  • Head injury/major trauma
  • Blurry or loss of vision
  • Severe cut or burn
  • Overdose
  • 24/7

    Get the App

    Download the Doctor on Demand app for high-quality virtual care on the go – anytime, anywhere.
    App Store | Google Play

    Additional Information

    Video

    Welcome to Doctor on Demand by Included Health.
    Therapy, your way. Doctor On Demand is available when you are – anytime, anywhere.