Quantum Health

Maximize your healthcare benefits to save even more.

Whether it’s finding an in-network provider or resolving billing issues, the healthcare system can be confusing and stressful at times.

Our partnership with Quantum Health makes it easier for you and your covered dependents to access the best care as well as take full advantage of your Lennox health and wellness benefits.

Best of all, this personalized healthcare concierge service is free, confidential, and available 24/7.

It’s time for a better benefits experience.
Quantum Health’s enhanced website and new mobile app are now available, making your personal healthcare journey easier than ever. Easily access the latest updates by visiting LIIQuantum.com or downloading the new Quantum Health app.

If you have an existing member account, you’ll be prompted to update your login credentials. This one-time process should take just a few minutes.

Click here to discover all that Quantum Health can do for you.

Eligibility

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Benefit Features

Quantum Health

Who are the Quantum Health Care Coordinators?

No request is too big or small for your personal care team. Your Quantum Health Care Coordinators are available when you need help understanding your medical coverage options, locating plan ID cards, finding an in-network doctor or specialist, accessing prescription discounts, and any other matters related to your health plan.

Quantum Health’s team of multilingual health care professionals include:
  • Benefit experts
  • Billing and claims specialists
  • Qualified nurses
  • Social workers
  • Patient service representatives

How can your Quantum Health Care Coordinators support you?

Your Quantum Health Care Coordinators are ready to maximize your health benefits, reduce unnecessary costs, and assist you with requests such as:
  • Explaining Lennox’s medical and wellness benefits
  • Helping you choose the right plans
  • Accessing your health plan ID cards
  • Lowering your out-of-pocket costs
  • Connecting you with a licensed nurse for immediate care
  • Finding in-network doctors, labs, and pharmacies
  • Saving you money on prescriptions
  • Checking the status of claims
  • Resolving billing issues
  • Helping you determine Flexible Spending Account (FSA) eligible items and expenses

Need a referral or pre-authorization?

Quantum Health Care Coordinators can organize your referral documentation and secure pre-authorization approvals for services including:
  • Outpatient surgeries
  • MRI/MRA & PET scans
  • Oncology care & services
  • Partial hospitalization
  • Inpatient & skilled nursing facility admissions
  • Home healthcare
  • Durable medical equipment
  • Intensive outpatient care for mental health/substance abuse
  • And more…

Extra Member Benefits

Quantum Health also offers personalized support programs to help you and your family members maintain a healthy lifestyle.

One-on-One Support Program

Lennox medical plan members and their covered dependents can receive personalized nurse assistance through Quantum Health’s One-on-One Support Program. You’ll get access to resources and tools to help maintain your overall health and manage your treatment plan for the following eligible chronic conditions: diabetes, coronary artery disease (CAD), congestive heart failure (CHF), asthma, or COPD. You might even be eligible to receive free chronic condition-specific medications!

$0 Copay Prescription Program

If you are currently participating in Quantum Health’s $0 Copay Prescription Program or are interested in receiving free medications to treat your eligible chronic condition, please note the following compliance rule: To receive free medication through the $0 Copay Prescription Program in 2025, participants must complete 100% of the condition-specific health management activities before the end of 2024.

Tobacco Cessation Program

Call a Quantum Health Care Coordinator for direct support and to get valuable information about how to quit tobacco use and stop smoking. When you’re ready to quit tobacco, you might qualify for free nicotine replacement aids and free counseling sessions. Program participants must complete 5 counseling sessions to stop paying the monthly Tobacco Use surcharge and to get refunded all paid surcharges for the current year. That’s up to $3,600 in savings!

Get the App

For on-the-go healthcare and benefit guidance, download the Quantum Health app.
App Store | Google Play

Additional Information

Video

Better understand your medical benefits and save on health care expenses with a Quantum Health Care Coordinator.
If you have a chronic condition, Quantum’s One-on-One Support Program can help you make informed decisions and empower you to live well.