New to Lennox

Welcome to Lennox!
We are so happy to have you on our team.

At Lennox, our benefits plans and programs are tailored to meet your health and well-being needs, so you can feel supported and connected wherever you are.

Your Next Steps

You are eligible for benefits if you are:
  • Salaried: Scheduled to work at least 20 hours per week
  • Hourly: Scheduled to work at least 30 hours per week
You can enroll your qualified dependents for many of the same plans you elect. Eligible dependents include:
  • Your legal spouse
  • Your children, through the last day of the month in which they turn age 26, including: natural children, stepchildren, legally adopted children, or a child for whom you or your spouse has received a court order requiring you to provide benefits.
  • Your children over age 26 who are medically certified as disabled and dependent on you (if disabled before age 26).
A few important things to remember:
  • Adding a dependent?
    You will need to submit documentation (marriage certificate, birth certificate, etc.) to BenefitSource within 60 days of enrolling your dependents in coverage. Your dependent’s benefits will not be effective until documentation is received.
  • Want to avoid paying additional monthly surcharges?
    • Confirm Tobacco Use
      A $150 per person per month surcharge will be charged if you or your covered spouse use tobacco and enroll in a Lennox medical plan. If you are not a tobacco user, be sure to answer “No” on the Tobacco Use question during enrollment in BenefitSource.
    • Certify Working Spouse Status
      You will pay an additional $100 per month if you cover a spouse who is eligible for coverage under another employer’s medical plan. If this situation does not apply to you, be sure to answer the Working Spouse Status question accordingly during enrollment in BenefitSource.
Lennox provides a variety of benefits and programs to support you in every area of life:
  • Your Health
    Stay healthy with medical, prescription drug, dental, vision, and a variety of virtual wellness tools to help you feel your best.
  • Your Money
    Save for the future and protect your assets with our 401(k) retirement, Employee Stock Purchase Plan (ESPP), Flexible Spending Account (FSA) options, life insurance and AD&D, critical illness insurance, and accident benefits.
  • Your Well-Being
    Receive support through the LIIveWell Wellness Program, 24/7 Employee Assistance Program (EAP), chronic condition management programs, mental health resources, and more.
  • Your Work/Life Balance
    Achieve balance through paid time off, leave of absence and disability benefits, discounted legal services, employee perks and discounts, and more.
Explore your 2024 Costs to see the monthly contributions for your coverage based on the benefits you choose and who you cover.

You have three chances to enroll in benefits:
  1. New Hire Enrollment

    Newly hired employees must enroll within 31 days of your benefits eligibility date. Once enrolled, coverage will start the 1st of the following month of your eligibility date.*

    If you do not enroll, you will only receive Lennox-paid benefits which include Basic Life and AD&D Insurance, Short-Term Disability, and the Employee Assistance Program (EAP).

    * If you are on a probationary status, your benefit coverage will start on day 91 after your hire date. If you are transferred to a different status prior to day 91, your benefit coverage may start earlier. Contact your Human Resource Business Partner for more information.
  2. Qualifying Life Events

    If you experience a Qualifying Life Event during the year, you may be able to make changes to your benefits within 31 days of the event. Examples include:
    • Marriage or divorce
    • Birth or adoption of a child
    • Loss or gain of insurance coverage
    • Dependent Care FSA change
    • Death of a dependent
    The changes you make must be consistent with the event. You will be required to submit documentation supporting the life event within 60 days of electing benefits in BenefitSource.
  3. Open Enrollment

    Open Enrollment is your annual opportunity to enroll in or make changes to your benefit elections for the next plan year. Your elections will be effective January 1 of the next year.
NOTE: If you miss your enrollment period, you will not be able to enroll until the next annual Open Enrollment period, unless you have a Qualifying Life Event.

Lennox provides two convenient options to enroll in benefits through BenefitSource:
  1. PHONE
    Call (800) 284-4549
    Monday – Friday, 7am – 7pm CST
  2. ONLINE
    At Work: THE LIINK > PeopleSource > BenefitSource
    At Home: Lennox.bswift.com
    • Username: Your Employee ID Number without leading zeros (found on your paycheck).
    • Password: The last four digits of your Social Security number (you can change your password after your initial login).
Be sure to click “Complete Enrollment” to submit your elections. Please save your Confirmation Statement.

Here are a few extra steps you can take to save even more! It is mandatory to fulfill these actions each year to avoid the monthly surcharges.
  • Confirm Tobacco Use
    A $150 per person per month surcharge will be charged if you or your covered spouse use tobacco and enroll in a Lennox medical plan.

    If you are not a tobacco user, be sure to answer “No” on the Tobacco Use question during enrollment. You can also submit an affidavit via BenefitSource.
  • Certify Working Spouse Status
    You will pay an additional $100 per month if you cover a spouse who is eligible for coverage under another employer’s medical plan.

    If this situation does not apply to you, be sure to answer the Working Spouse Status question accordingly during enrollment. You can also submit an affidavit via BenefitSource.
  • Complete an Annual Health Screening
    Lennox provides medical plan members and their covered spouses the opportunity to complete a free annual health screening. As a new hire, your initial health screening results will be used to set a baseline for your health.

    You and your spouse must keep 3 out of 5 of the health screening measures within a healthy range or show improvement to avoid paying the $75 per person per month Wellness surcharge the following plan year.

Keep in Mind

Lennox automatically provides a variety of valuable benefits at no cost to you with no enrollment needed!
  • Basic Life and AD&D Insurance
  • Short-Term Disability
  • 401(k) Retirement Plan
  • Quantum Health Care Coordinators
  • LIIveWell Wellness Program
  • Employee Assistance Program (EAP)
  • BetterHelp Virtual Therapy
  • Calm Mental Fitness
  • And more!

Additional Information