Benefit Spotlight

Can’t Get to Your PCP’s Office?

Magellan Health Doctor on Demand by Included Health offers $0 virtual primary care services to all Lennox medical plan members.

Whether you’re at home or on the go, you can visit the same licensed doctor as many times as you need to.

You and your doctor will get to know each other.


Following up on previous visit notes and listening closely to understand what new symptoms you are experiencing will be part of your virtual PCP’s plan of care. If you have questions after a visit, simply send a message in your Doctor on Demand account.

You can expect the same level of service you get when you visit your doctor in the office.

How does a virtual primary care visit work?


Doctor on Demand’s licensed primary care doctors can meet via phone or video to address any routine needs such as annual check-ups, acute symptoms, and care for chronic health issues.
  • Follow-up treatment
  • Preventive care exams
  • Chronic condition management
  • Lab work requests
  • Prescription management
  • In-network specialist referrals
  • Nutrition counseling
  • And more!
Depending on how you feel, your doctor might recommend over-the-counter remedies or prescribe medications, which can be sent electronically to the pharmacy of your choice.

Schedule an appointment to meet now or later!


Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual medical care services are not recommended for emergency situations.