Benefit Spotlight

2024 Open Enrollment

November 1 – 15, 2023

Lennox’s Open Enrollment for 2024 benefits is here! Every year, we review our plans to ensure you and your family are covered for the coming year and beyond so you can live well.

Open Enrollment is the only time each year — except if a Qualifying Life Event occurs — when you can change your benefit elections and dependents.
For 2024 benefit plans, Open Enrollment runs November 1 – November 15, 2023.

Before making your elections for the next year, take a moment to review your current coverage, check out what’s new for 2024, and learn about all the options available to you and your family.
  • Attend a Lennox Open Enrollment meeting or webinar to get answers to all your questions about available benefits and new programs in 2024. Availability and dates vary by location. Reach out to your local HR representative for more details.
  • Explore a variety of resources to assist you in selecting the right benefits to protect your family’s well-being.
    • Review the 2024 Lennox Open Enrollment Guide.
    • Visit LIIBenefits.com to learn about plan options and programs to help you in every area of life. Here you’ll find provider information, flyers, videos, apps, tools, calculators, and more!
    • Reach out to Quantum Health to better understand your options and get personalized help with choosing the right plans.
  • Take action at BenefitSource to ensure you and your family have the coverage you need in the upcoming year.
    • Adding a new dependent in 2024?
      You will need to submit dependent eligibility verification documentation to BenefitSource within 60 days of electing benefits.
    • Want to avoid paying monthly surcharges in 2024?
      • Confirm Tobacco Use: A $150 per person per month surcharge will be charged if you or your covered spouse use tobacco and enroll in a Lennox medical plan. If you are not a tobacco user, be sure to answer “No” on the Tobacco Use question.
      • Certify Working Spouse Status: You will pay an additional $100 per month if you cover a spouse who is eligible for coverage under another employer’s medical plan. If this situation does not apply to you, be sure to answer the Working Spouse Status question accordingly.
    • Planning to save pre-tax money in a Flexible Spending Account (FSA)?
      You must actively re-enroll in the FSA option that’s right for you in for the upcoming year. Current FSA elections will not carry over into 2024.
    • Completed the benefits enrollment process for plan year 2024?
      Review and save your Confirmation Statement.
Remember, benefit elections must be submitted by November 15, 2023.

If you do not actively complete benefits enrollment by the November 15, 2023, deadline…
  • Your current elections and dependents will carry over to the next year with the 2024 premium costs.
  • Your current FSAs will not carry over into 2024.
  • You will be charged the tobacco use and working spouse monthly surcharges starting January 1, 2024.
You have two convenient ways to enroll in benefits for the upcoming year:
  • Contact BenefitSource at 1-800-284-4549 (Monday – Friday, 7am – 7pm CST)
  • Visit Lennox.bswift.com.
    Enter your:
    • Username: Your Employee ID Number found on your paycheck minus the leading zeros.
    • Temporary password: The last four digits of your Social Security number.
Lennox is pleased to offer the following new and enhanced benefits to help you get and stay healthy.

The programs and changes below will take effect on January 1, 2024, and are available automatically if you enroll in a Lennox medical plan and meet the eligibility requirements.
  • New Hinge Health Virtual Physical Therapy (replacing Airrosti Remote Recovery Program)
    Stay healthy and pain-free with our new virtual exercise therapy benefit which helps you conquer back and joint pain, recover from injuries, and prepare for surgery – at no cost to you. Members receive a personal coach, a physical therapist, and a wearable sensor for live feedback in the app. If you are currently enrolled in Airrosti, you will need to re-enroll with Hinge Health.
  • New Oshi Health Virtual Digestive Care
    Connect with top GI providers through a virtual gastrointestinal care clinic. You can receive health coaching, nutrition/ dietary support, and personalized care plans to help you manage common digestive conditions (e.g., IBS, GERD, SIBO, and more) – at no cost to you. Available in select states.
  • New VIVIO Specialty Rx Program
    Specialty medications will be managed by VIVIO. Get a personalized clinical review of your prescribed specialty drugs used to treat complex or rare conditions. VIVIO’s team of board-certified doctors and licensed pharmacists will support the evaluation and drug fulfillment process, coordinate with your provider so you don’t have to, and assist with your ongoing specialty drug needs. OptumRx will continue to administer your non-specialty pharmacy benefits.
  • SurgeryPlus Program Enhancement:
    Starting January 2024, Lennox will waive all employee costs for planned surgical procedures through SurgeryPlus (including deductibles and coinsurance). This means eligible non-emergent surgery will be free of charge to Lennox medical plan members!
  • Quantum Health’s One-on-One Support & $0 Copay Prescription Program
    Lennox medical plan members and their covered eligible dependents can receive personalized assistance through Quantum Health’s One-on-One Support Program Program to help manage the treatment of specific chronic conditions. Visit the Quantum Health page to learn more and see if you qualify.

    If you are currently participating and receiving free medications through Quantum Health’s $0 Copay Prescription Program to treat your chronic condition, please note the following new compliance change: To receive free medication in 2024, participants must complete 100% of the condition-specific health management activities before the end of 2023.
  • Changes To Your Medical Plan Costs
    Healthcare costs continue to rise nationwide. Despite this, Lennox’s commitment to affordable employee healthcare remains unwavering. While there will be slight increases to your medical plan out-of-pocket maximums and medical costs in 2024, we have worked diligently to keep the increases minimal. All other benefit plan costs and contributions will remain the same, with no increase for 2024. For more information, please review the 2024 Lennox Open Enrollment Guide.
Lennox will continue to cover most of your healthcare costs as part of our commitment to keeping your costs as low as possible. If you want to save the most money, make sure to prioritize preventive care, stay in-network, and take advantage of your Flexible Spending Account (FSA) options.

Review your 2024 Costs of Coverage.