Doctor on Demand

Skip the waiting room and see a doctor right away for $0.

Magellan Health All Lennox medial plan members have 24/7 access to a board-certified doctor anytime, anywhere through Doctor on Demand by Included Health.

From your smartphone, tablet, or computer, you can easily schedule unlimited $0 non-emergent virtual visits for:
  • Medical care
  • Mental health care
  • Primary care
Visit DoctorOnDemand.com/Lennox or download the mobile app. For technical assistance, call (800) 997-6196.

Eligibility

Benefit Features

Save time and money with Doctor on Demand.
  • Unlimited $0 non-emergent virtual visits.
  • Convenient scheduling – meet now or later.
  • Providers can diagnose, treat, and even prescribe medication if necessary.
  • See the same doctor or therapist as often as you like for ongoing virtual care.
No matter where you are – at home, on the go, travelling, or away at school – you can virtually meet with a licensed doctor to get quick relief for everyday mild symptoms and common conditions, such as:
  • Cough
  • Cold, flu, fever
  • Runny nose, congestion, sinus issues
  • Sore throat, strep throat
  • Allergies, asthma
  • Earaches
  • Pink eye
  • Back and join pain
  • Skin conditions (i.e., rashes, eczema, minor cuts/burns)
  • Urinary tract infections (UTIs)
  • Stomach issues, nausea, diarrhea
  • Prescription refills
  • And more!
Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual medical care services are not recommended for emergency situations.

Schedule a virtual appointment with a licensed therapist or psychiatrist for mental health guidance, behavioral care therapy, and ongoing treatment management.
  • Personalized support – Choose from a variety of board-certified specialists with varying backgrounds and qualifications.
  • Full spectrum of care – Confidential services for all behavioral health needs, including therapy, psychiatry, medicine management, and more.
  • Clinical help and counseling for a variety of needs including anxiety, panic attacks, insomnia, depression, PTSD, trauma, LGBTQ+ issues, and more.
  • Fast, flexible access – Book a same day appointment or schedule one ahead at your convenience.
Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual mental health care services are not recommended for emergency situations
You can virtually visit the same licensed doctor all year round for routine medical needs such as health check-ups, treatment of acute illnesses, and care for chronic health issues.
  • Follow-up treatment
  • Preventive care exams
  • Chronic condition management
  • Lab work requests
  • Prescription management
  • In-network specialist referrals
  • Nutrition counseling
  • And more!
Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual medical care services are not recommended for emergency situations.

Save time and money by knowing where to go for medical care.

From treating everyday conditions to managing life-threatening symptoms, Lennox’s medical plans offer a wide range of treatment options. There’s no need to rush to the hospital unless it’s a real emergency.

Average
Cost
Average
Wait Time
Symptoms Treated Availability
Doctor On Demand Virtual Care
(Non-emergency health concerns)
$0 1 – 5 mins
  • Fever, cold, or flu
  • Sore throat
  • Sinus issues
  • Nausea or diarrhea
  • Pink eye, earache
  • Back pain or body aches
  • Minor cuts or burns
  • Minor skin irritations
  • Minor allergic reaction
  • 24/7/365
    Doctor’s Office
    (Non-emergency health concerns)
    $$ 30 – 45 mins
  • Fever, cold, or flu
  • Sore throat
  • Sinus issues
  • Nausea or diarrhea
  • Pink eye, earache
  • Back pain or body aches
  • Minor cut or burn
  • Minor skin irritations
  • Minor allergic reaction
  • Immunizations
  • Appointment required during office hours
    Urgent Care
    (When you can’t get in to see your doctor and symptoms are not life threatening)
    $$ 1 hour
  • Fever, cold, or flu
  • Sore throat
  • Sinus issues
  • Nausea or diarrhea
  • Pink eye, earache
  • Back pain or body aches
  • Minor cut or burn
  • Minor skin irritations
  • Minor allergic reaction
  • Immunizations
  • Walk-in visit or by appointment during business hours
    Emergency Room
    (Life threatening conditions)
    $$$ 3 – 4 hours
  • Sudden numbness, weakness
  • Shortness of breath or chest pain
  • Head injury or concussion
  • Eye injury or change in vision
  • Broken bones
  • Severe cut or burn
  • Uncontrolled bleeding
  • Severe abdominal pain
  • Seizure or loss of consciousness
  • Overdose
  • 24/7/365

    Get the App

    Download the Doctor on Demand by Included Health app for care on the go – anytime, anywhere.
    App Store | Google Play

    Additional Information

    Video

    Welcome to Doctor on Demand by Included Health.
    Therapy, your way. Doctor On Demand is available when you are – anytime, anywhere.