Doctor on Demand

Skip the waiting room and see a doctor right away.

Magellan Health Doctor On Demand by Included Health is a virtual telehealth service that lets you quickly connect with a board-certified doctor anytime, from anywhere.

Lennox medical plan members can instantly book online appointments for non-emergent medical care, mental health care, or primary care for only $30 per visit.

Visit DoctorOnDemand.com/Lennox to see a doctor now right from your smartphone, tablet, or computer.

If you experience any technical issues, contact the Member Support Team at (800) 997-6196.

Eligibility

Benefit Features

Doctor on Demand’s care services work around your schedule, saving you time and money.
  • Virtual care costs $30 per visit.
  • Book an immediate appointment or schedule ahead 24/7/365.
  • Providers can diagnose, treat, and even prescribe medication if necessary.
  • See the same virtual doctor or therapist as often as you like for ongoing care.
With Doctor on Demand, it’s easy to get common non-emergent conditions diagnosed and treated while you’re at home, on the go, traveling, or away at school.

You can virtually meet with a licensed medical professional now or later to get relief from everyday symptoms and conditions, such as:
  • Cough
  • Cold and flu
  • Fever
  • Sore throat
  • Earaches
  • Pink eye
  • Allergies and asthma
  • Skin conditions
  • Urinary tract infections (UTIs)
  • Stomach issues, nausea, diarrhea
  • And more!
Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual medical care services are not recommended for emergency situations.

Tired of waiting weeks for a therapy appointment? Doctor on Demand can connect you with a licensed therapist or psychiatrist when you need it most.

Get help for a variety of common issues including anxiety, stress, panic attacks, social anxiety, insomnia, depression, grief, LGBTQ+ friendly, major life transitions, and more.
  • Personalized support – Choose from a variety of board-certified specialists with varying backgrounds and qualifications.
  • Full spectrum of care – Confidential services for all behavioral health needs, including therapy, psychiatry, medicine management, and more.
  • Fast, flexible access – Book a same day appointment or schedule one ahead at your convenience.
Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual mental health care services are not recommended for emergency situations
Doctor on Demand’s licensed medical providers can also take care of your everyday health needs, treat acute illnesses, and oversee chronic conditions such as diabetes and high blood pressure.

You can virtually see the same doctor year-round for a variety of medical services, including:
  • Preventive care exams
  • Follow-up treatment
  • Prescription management
  • In-network referrals
  • Basic lab work
  • Nutrition counseling
  • And more!
A Doctor on Demand primary care provider can also help you manage chronic conditions, get a second medical opinion, or connect with a specialist for further treatment.

Book an appointment in minutes by visiting DoctorOnDemand.com/Lennox or download the mobile app.

NOTE: Virtual medical care services are not recommended for emergency situations.

Save time and money by knowing where to go for medical care.

From treating everyday conditions to managing life-threatening symptoms, Lennox’s medical plans offer a wide range of treatment options. There’s no need to rush to the hospital unless it’s a real emergency.

Average
Cost
Average
Wait Time
Symptoms Treated Availability
Doctor On Demand Virtual Care
(Non-emergency health concerns)
$ 1 – 5 mins
  • Fever, cold, or flu
  • Sore throat
  • Sinus issues
  • Nausea or diarrhea
  • Pink eye, earache
  • Back pain or body aches
  • Minor cuts or burns
  • Minor skin irritations
  • Minor allergic reaction
  • 24/7/365
    Doctor’s Office
    (Non-emergency health concerns)
    $$ 30 – 45 mins
  • Fever, cold, or flu
  • Sore throat
  • Sinus issues
  • Nausea or diarrhea
  • Pink eye, earache
  • Back pain or body aches
  • Minor cut or burn
  • Minor skin irritations
  • Minor allergic reaction
  • Immunizations
  • Appointment required during office hours
    Urgent Care
    (When you can’t get in to see your doctor and symptoms are not life threatening)
    $$ 1 hour
  • Fever, cold, or flu
  • Sore throat
  • Sinus issues
  • Nausea or diarrhea
  • Pink eye, earache
  • Back pain or body aches
  • Minor cut or burn
  • Minor skin irritations
  • Minor allergic reaction
  • Immunizations
  • Walk-in visit or by appointment during business hours
    Emergency Room
    (Life threatening conditions)
    $$$ 3 – 4 hours
  • Sudden numbness, weakness
  • Shortness of breath or chest pain
  • Head injury or concussion
  • Eye injury or change in vision
  • Broken bones
  • Severe cut or burn
  • Uncontrolled bleeding
  • Severe abdominal pain
  • Seizure or loss of consciousness
  • Overdose
  • 24/7/365

    Get the App

    Download the Doctor on Demand by Included Health app for care on the go – anytime, anywhere.
    App Store | Google Play

    Additional Information

    Video

    Welcome to Doctor on Demand by Included Health.
    Therapy, your way. Doctor On Demand is available when you are – anytime, anywhere.