Benefit Spotlight

Counselor vs. Therapist vs. Psychiatrist

Mental health issues can arise for anyone at any time. To overcome these challenges, Lennox provides a wide range of support services for you and your family.

There’s often a question about the difference between:

The role of a counselor or therapist is to assist individuals with managing their emotions, behaviors, and life challenges through talk therapy, whereas the role of a psychiatrist is centered more on medication management.

There are many factors that can affect our mental and emotional health, so seeking help is the first step.

Another common question is when to use which resource.


You should choose a resource based on the severity of the mental health issue or condition you are facing.

For example, if you are having general anxiety, you might find the Lennox EAP helpful as it offers self-guided resources, counseling, and therapy. This FREE benefit is available to ALL employees and household family members 24/7 at no cost.

When anxiety symptoms worsen or don’t improve, it may be best to consult both a psychiatrist and a psychologist for a holistic treatment approach, which might include both medication and talk therapy. Lennox medical plan members can access Doctor on Demand’s behavioral health services at no cost and with unlimited visits.

NOTE: Virtual mental health care services are not recommended for emergency situations.

Remember…


Our mental health has a tremendous impact on our overall health and well-being. Whether at home or on-the-go, we encourage you to take advantage of all the Lennox wellness benefits you and your family are eligible for.

If you are experiencing mental health crisis and need immediate help, always call 911.