Employee Assistance Program (EAP) – SupportLinc

(Replacing Magellan & BetterHelp)

Support for everyday issues. Every day.

Magellan Health To help you cope with everyday challenges and difficult situations and keep you at your best, Lennox provides an Employee Assistance Program (EAP) through SupportLinc.

This benefit is available to you and your household family members 24/7 at no cost.

Visit SupportLinc.com to register or call (888) 881-5462 for completely confidential assistance.

Eligibility

Benefit Features

Accessing the Lennox EAP

Your first step to improving your quality of life is to create a personal profile on SupportLinc.com, where you will have access to a variety of FREE professional resources.
  1. Click on the “Create an account” button.
  2. Enter the company code: LENNOX
  3. Click on the “Next” button and finish the registration by providing all the required information.
Magellan Health

What resources are available to you and your family?

Here are a few benefits you and your immediate family can take advantage of 24/7, 365 days a year:
  • Work-Life Balance
    Receive financial and legal referrals, as well as resources for child or elder care, pet care, adoption, career prospects, further education, home improvement, auto repair, housing needs, travel, and more.

  • Mental Health Navigator
    Take the guesswork out of your emotional fitness! Click the Mental Health Navigator icon in your SupportLinc profile to complete a short survey and receive personalized guidance.

  • In-the-Moment Support
    Reach a licensed clinician by phone to help resolve work-related pressures, depression, stress, anxiety, grief, relationship problems, parenting, substance use, and other emotional health concerns.

  • Short-Term Counseling
    You and your family members are each eligible to schedule up to 5 free in-person or virtual counseling sessions per issue per year with a licensed counselor. Keep in mind, virtual counseling is not recommended for emergency care.

  • Textcoach
    Text therapy is designed to work around your needs and schedule whether you’re at home, at work or on the go. Exchange text messages, voice notes and resources with a licensed counselor.

  • Virtual Support Connect
    This digital group support platform offers confidential, moderated sessions hosted by licensed counselors on topics such as grief, mindfulness, preventing burnout, and more.

  • Animo Self-Guided Digital Therapy
    Strengthen your mental health and overall wellbeing at your own pace with Animo’s self-guided digital resources and daily inspiration to foster meaningful and lasting behavior change.

  • Mindstream
    A fitness studio for your mind with live and on-demand sessions to help you strengthen your life skills and emotional health. Use this tool anywhere, anytime and return daily to track progress.

  • Lifestyle Coaching
    Get assistance from a Coach to boost your emotional fitness, learn healthy habits, establish new routines, build your resilience, and more.

  • Legal Consultation
    Receive a free, 30-minute legal consultation per concern with a local attorney by phone or in person for matters such as document preparation, wills & trusts, estate planning, taxes, real estate, civil matters, and divorce/separation.

  • Financial Expertise
    Free consultations with an experienced financial professional is available for matters such as financial wellness, budgeting, debt management, improving credit, saving for college, retirement, and more.
NOTE: All requests for information or assistance are free of charge and completely confidential. Strict confidentiality standards ensure no one will know you have accessed the program without your written permission except as required by law.

Keep in Mind

Because the people who are closest to us play an important role in our well-being, we provide EAP access to all your immediate family members.

Be sure to also keep an eye on the LIIBenefits.com Calendar page for additional onsite EAP events and webinars.

Get The App

SupportLinc’s eConnect app offers expert tools and direct access to counselors 24/7/365.
App Store | Google Play

Additional Information

Video

It’s okay to ask for help when you face challenges.