Employee Assistance Program (EAP)

Magellan Health To help you deal with everyday challenges and difficult situations, Lennox provides a 24/7 Employee Assistance Program (EAP) through Magellan Health.

This benefit is available to all employees and household family members at no cost.

Visit MagellanAscend.com or call (800) 424-6015 to explore free wellness, work/life, legal, and financial resources.

Eligibility

Benefit Features

Whenever you need a helping hand, the Lennox EAP is here for you.

Take advantage of a variety of free professional resources to help reduce your stress, strengthen your relationships, prioritize wellness, and improve your quality of life.

Our confidential 24-hour support services can assist you with any personal or work-related issues.

Family


Referrals for:
  • Childcare
  • Elder care
  • Pet care
Assistance with:
  • Adoption
  • Lifestyle coaching
  • Employee discounts
  • And more!

Therapy


You and your family members are each eligible for 5 free counseling sessions per issue per year.
  • Individual counseling
  • Marital & family issues
  • Big life transitions
  • Parenting skills
  • Career prospects
  • Stress & anger
  • Depression
  • Grief & trauma
  • Alcohol & drug use

Financial


You and your spouse are each eligible for 3 free sessions with a licensed financial advisor per year.
  • Financial wellness
  • Budgeting
  • Debt management
  • Improving credit
  • Saving for college
  • Retirement
  • ID theft resolution
  • And more!

Legal


You and your spouse are each eligible for 1 free appointment with a licensed attorney per year.
  • Document preparation
  • Wills & trusts
  • Estate planning
  • Taxes
  • Real estate
  • Civil matters
  • Divorce & separation
  • And more!

The Lennox EAP also provides a range of information and guided tools on topics such as:
  • Fitness on the go
  • Getting better sleep
  • Coping with anxiety
  • Tips for parenting in today’s world
  • Internet safety for teens
  • Teaching your kids about financial wellness
  • And more!
Be sure to also keep an eye on the LIIBenefits.com Calendar page for additional onsite events and webinars.
As part of Magellan Health’s partnership with NeuroFlow, you can now enjoy enhanced versions of their award-winning digital cognitive behavioral therapy (DCBT) modules.

Learn how to boost your mind-body connection and better manage depression, anxiety, chronic pain, loneliness, sleep issues, physical activity and more, with this clinically proven technique.

NeuroFlow’s easy-to-use program lets you complete personalized daily activities and track your progress while boosting your mental and physical health. Work at your own pace and earn gift cards from retailers like Amazon and Target along the way!
  • Monitor your mood, sleep, stress, and pain symptoms over time.
  • Complete self-care exercises like guided breathing or journaling.
  • Learn how to set realistic wellness goals.
  • Earn rewards points that are redeemable for gift cards.
  • Access a full library of content designed to help you build lifelong skills.
Together with Neuroflow, Magellan also offers youth-focused digital cognitive behavioral therapy (DCBT) modules to help kids and teens (ages 6 – 17 with parental consent) cope with balancing emotions, ADHD, anxiety, sleep issues, and more.

Visit MagellanAscend.com to learn more about NeuroFlow.

NOTE: NeuroFlow is a fully HIPAA-compliant platform and puts several measures in place to protect personal health information. Any data shared in the NeuroFlow app and/or web platform remains confidential.
Lennox’s EAP has partnered with BetterHelp to offer you and your dependents (ages 13 – 18 with parental consent) access to professional counseling via text, live chat, phone, and video call sessions at no cost.

Lennox EAP members simply need to complete an initial short questionnaire to get matched with a licensed therapist and book their first confidential virtual session – all within 24 hours.
  • To access via phone
    Call the Lennox EAP at (800) 424-6015 and ask to be referred to an EAP provider who offers Telehealth.
  • To access online
    Log into MagellanAscend.com and use the Provider Search tool to find an EAP provider that has a Telehealth icon besides his/her name. This icon indicates if he/she offers Telehealth appointments.
Keep in mind, virtual counseling is not recommended for emergency care.

NOTE: To protect your privacy and safeguard your information, BetterHelp utilizes state-of-the-art technology and infrastructure. The platform is HIPAA compliant, SOX compliant and 256-bit-SSL Secure.

Additional Information

Magellan – Lennox EAP Overview
Magellan – How To Access Lennox EAP
Magellan – EAP Evidence of Coverage
Magellan – Lifestyle Coaching
Magellan – Free Confidential Counseling
Magellan – Free Confidential Counseling (Spanish)
Magellan – NeuroFlow Program
Magellan – Financial Wellness 
Magellan – Financial Wellness (Spanish)
Magellan – Legal Services
Magellan – Legal Services (Spanish)
Magellan – ID Theft Resolution
Magellan – How to Deal With Stress
Magellan – Anxiety and Lifestyle Changes
Magellan – Common Reactions To Trauma
Magellan – Helping Children Cope After a Traumatic Event
Magellan – Living with Threats of Violence
Magellan – Caregiving Guide
Magellan – Understanding Depression
Magellan – Grief Awareness Guide
Magellan – Help for Managers Handling Grief

Video

What is the NeuroFlow Digital Emotional Wellbeing Program?