Employee Assistance Program (EAP) – SupportLinc

It's okay to ask for help when you need it.

Magellan Health To help you cope with everyday challenges and difficult situations, Lennox provides an Employee Assistance Program (EAP) through SupportLinc.

This FREE benefit is available to you and your household family members 24/7 at no cost.

Visit SupportLinc.com to register or call (888) 881-5462 for completely confidential assistance.

Eligibility

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Benefit Features

Accessing the Lennox EAP

To gain access to confidential resources and materials, you must register on SupportLinc.com.
  1. Click on the “Create an account” button.
  2. Enter the company code: LENNOX
  3. Click on the “Next” button and finish the registration by providing all the required information.
The EAP benefit can be shared with your family members (age 18+), but they must register separately.

Magellan Health

How Can We Help?

Access these EAP benefits 24/7/365:
  • Mental Health Navigator
    Click the ‘Mental Health Navigator’ icon in your SupportLinc profile and take a quick emotional fitness questionnaire.

  • Lifestyle Coaching
    Looking to build healthy habits, start new routines, or reduce stress? You and your family members can schedule 1-on-1 virtual lifestyle coaching sessions with a certified well-being expert.

  • Short-Term Counseling*
    Meet with a licensed therapists for mental health support related to depression, stress, anxiety, grief, parenting, substance abuse, and other non-emergent mental health issues. You and your family members can schedule private counseling sessions via phone, video, or in person.

  • Text Coach
    Securely text a licensed counselor in real-time via SupportLinc’s app-based messaging tool wherever you are – from home, at work, or on the go. Text therapy is usually helpful for people who prefer writing to verbal communication.

  • Virtual Group Therapy
    The EAP’s digital group support platform holds live, private, moderated sessions hosted by licensed counselors on topics such as preventing burnout, grief, mindfulness, substance abuse, and more.
*Lennox EAP services are not recommended for emergency situations. If you exhaust your 5 free non-emergent therapy sessions (for a particular issue), the EAP will verify if your therapist is in-network with your medical plan. If he/she is in-network, you can see the same provider long-term at your plan’s out-of-pocket cost.

Take a Self-Guided Approach

  • Mindstream
    Mindstream, “a fitness studio for the mind,” can help you build the life skills and confidence you need to thrive, while strengthening your mental and emotional health. Visit often for the latest content!

  • Animo Self-Guided Digital Therapy
    Strengthen your mental health and overall wellbeing at your own pace with Animo’s self-guided digital resources and daily inspiration to foster meaningful and lasting behavior change.

Extra Support for Everyday Needs

  • Work-Life Balance
    Find trusted resources and referrals for childcare, elder care, pet care, parenting, adoption, higher education, home improvement projects, auto repair, housing needs, travel, and more.

  • Legal Consultations
    Free 30-minute consultations (by phone or in person) with a local attorney for guidance on document preparation, wills and trusts, estate planning, taxes, real estate, marriage/divorce, civil matters, etc.

  • Financial Consultations
    Free 30-minute consultations (by phone or in person) with a licensed financial advisor for advice on money management, budgeting, debt, improving credit, saving for college, retirement, etc.
NOTE: The Lennox EAP benefit is free of charge and strictly confidential. No one will know you have accessed the Lennox EAP without your written permission except as required by law.

Get The App

SupportLinc’s eConnect app offers expert tools and direct access to counselors 24/7/365.
App Store | Google Play

Additional Information

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It’s okay to ask for help when you face challenges.
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