Employee Assistance Program (EAP) – SupportLinc

(Replacing Magellan & BetterHelp)

It's okay to ask for help when you need it.

Magellan Health To help you cope with everyday challenges and difficult situations, Lennox provides an Employee Assistance Program (EAP) through SupportLinc.

This FREE benefit is available to you and your household family members 24/7 at no cost.

Visit SupportLinc.com to register or call (888) 881-5462 for completely confidential assistance.

Eligibility

Benefit Features

Accessing the Lennox EAP

To gain access to confidential resources and materials, you must register on SupportLinc.com.
  1. Click on the “Create an account” button.
  2. Enter the company code: LENNOX
  3. Click on the “Next” button and finish the registration by providing all the required information.
The EAP benefit can be shared with your family members (age 18+), but they must register separately.

Magellan Health

Your choice of resources.

Every employee and their family can access these EAP benefits 24/7/365:
  • Mental Health Navigator
    Emotional fitness made easy! Get personalized mental health advice by clicking the ‘Mental Health Navigator’ icon in your SupportLinc profile.

  • Lifestyle Coaching
    To help you achieve wellness goals like building healthy habits, starting new routines, and reducing stress, you and your family members are each eligible to schedule up to 5 virtual lifestyle coaching sessions (per issue, each year) with a certified well-being expert at no cost.

  • Short-Term Counseling
    In partnership with licensed therapists, the EAP offers mental health support for depression, stress, anxiety, grief, parenting, substance abuse, and other non-emergent emotional health issues. You and your family members are each eligible to schedule up to 5 professional counseling sessions (per issue, each year) via text, video, or in-person at no cost.

  • Textcoach
    Securely text a licensed counselor wherever you are – from home, at work, or on the go. Text therapy is usually helpful for people who need coaching or coping skills for anxiety or stress.

  • Virtual Group Therapy
    The EAP’s digital group support platform offers private, moderated sessions hosted by licensed counselors on topics such as preventing burnout, grief, mindfulness, substance abuse, and more.

  • Mindstream
    Mindstream, “a fitness studio for the mind,” can help you build the life skills and confidence you need to thrive, while strengthening your mental and emotional health. Visit often as new live and on-demand video and audio sessions are added regularly.

  • Animo Self-Guided Digital Therapy
    Strengthen your mental health and overall wellbeing at your own pace with Animo’s self-guided digital resources and daily inspiration to foster meaningful and lasting behavior change.

  • Work-Life Balance
    Find trusted resources and referrals for childcare, elder care, pet care, parenting, adoption, higher education, home improvement projects, auto repair, housing needs, travel, and more.

  • Legal Consultations
    Free 30-minute consultations (by phone or in person) with a local attorney for guidance on document preparation, wills and trusts, estate planning, taxes, real estate, marriage/divorce, civil matters, etc.

  • Financial Consultations
    Free 30-minute consultations (by phone or in person) with a licensed financial advisor for advice on money management, budgeting, debt, improving credit, saving for college, retirement, etc.
NOTE: All requests for information or assistance are free of charge and strictly confidential. No one will know you have accessed the Lennox EAP without your written permission except as required by law.

Get The App

SupportLinc’s eConnect app offers expert tools and direct access to counselors 24/7/365.
App Store | Google Play

Additional Information

Video

It’s okay to ask for help when you face challenges.
Building a Foundation for Healthy Living