Quantum Health

Maximize your healthcare benefits to save even more.

Quantum Health simplifies your Lennox medical plan, allowing you to find the right care at the lowest cost.

All Lennox medical members automatically receive access to this 24/7 confidential health care navigator at no cost.

It’s time for a better benefits experience.
Quantum Health’s enhanced website and new mobile app are now available, making your personal healthcare journey easier than ever. Easily access the latest updates by visiting LIIQuantum.com or downloading the new Quantum Health app.

If you have an existing member account, you’ll be prompted to update your login credentials. This one-time process should take just a few minutes. Click here to discover all that Quantum Health can do for you.

Eligibility

Benefit Features

Quantum Health

Who are the Quantum Health Care Coordinators?

When it comes to your health plan and medical coverage, Quantum Health Care Coordinators can help you understand your options, locate ID cards, find in-network providers, manage prescriptions, ensure your well-being and more.

Quantum Health’s team of multilingual health care professionals include:
  • Benefit experts
  • Billing and claims specialists
  • Qualified nurses
  • Social workers
  • Patient service representatives

How can your Quantum Health Care Coordinators support you?

No request is too big or small. You can rely on your care team to help you make informed health care decisions and answer questions such as:
  • Explaining Lennox’s medical and wellness benefits
  • Helping you choose the right plans
  • Accessing your health plan ID cards
  • Lowering your out-of-pocket costs
  • Connecting you with a licensed nurse for immediate care
  • Finding in-network doctors, labs, and pharmacies
  • Saving you money on prescriptions
  • Checking the status of claims
  • Resolving billing issues
  • Helping you determine Flexible Spending Account (FSA) eligible items and expenses

Need a referral or pre-authorization?

Quantum Health Care Coordinators can organize your referral documentation and secure pre-authorization approvals for services including:
  • Outpatient surgeries
  • MRI/MRA & PET scans
  • Oncology care & services
  • Partial hospitalization
  • Inpatient & skilled nursing facility admissions
  • Home healthcare
  • Durable medical equipment
  • Intensive outpatient care for mental health/substance abuse
  • And more…

Extra Member Benefits

Quantum Health also offers personalized support programs for you and your covered dependents, including:

Chronic Condition Support Program

With Quantum Health’s Chronic Condition Support Program, nurses are always on call and available 24/7 to help you manage these chronic conditions: asthma, diabetes, chronic obstructive pulmonary disease (COPD), coronary artery disease (CAD), or congestive heart failure (CHF). You may qualify for $0 condition-specific medications!

$0 Copay Prescription Program

To treat the chronic conditions listed above, Quantum Health also offers a $0 Copay Prescription Program. If you are currently participating or want to become eligible, the following compliance rule applies: To qualify in 2025, participants must complete 100% of condition-specific health management activities by the end of 2024.

Tobacco Cessation Program

You and/or your spouse can stop using tobacco and/or quit smoking with 1-on-1 support from Quantum Health.

Program benefits include:
  • FREE nicotine replacement aids
  • FREE quit counseling sessions
  • Online scheduling – even choose your own coach
If you complete 5 counseling sessions with a Quantum quit coach by December 4, 2024, you’ll stop paying the monthly Tobacco Use surcharge(s) AND you’ll be refunded any surcharges paid in the current year.

Get the App

For on-the-go healthcare and benefit guidance, download the Quantum Health app.
App Store | Google Play

Additional Information

Video

Better understand your medical benefits and save money with a Quantum Health Care Coordinator.
If you have a chronic condition, Quantum’s One-on-One Support Program can help you make informed decisions and empower you to live well.