Help is available for anyone suffering from mental health issues, regardless of age or background.
There’s often a question about the difference between:
- A licensed counselor via Lennox EAP, and
- A psychiatrist via Doctor on Demand.

The role of a licensed counselor is to assist individuals with managing their emotions, behaviors, and life challenges through “talk therapy”, whereas the role of a mental health doctor is more focused on diagnosis, care plans/treatment, and medication management.
Due to the range of factors that can affect your emotional and mental well-being, professional guidance is necessary to decide which option is right for you.
You should choose a resource based on the severity of the mental health issue or condition you are facing.
For example, if you are feeling anxiety or suffering from panic attacks, you might find the Lennox EAP helpful since it offers not only self-guided resources, but also confidential counseling.
Both the Lennox EAP and Doctor on Demand offer virtual visits with the following benefits:
Our mental health has a tremendous impact on our overall health and well-being. We encourage you to take full advantage of the wide range of support services we proudly provide.
If you are experiencing an emergency mental health crisis and need immediate help, always call 911.
Due to the range of factors that can affect your emotional and mental well-being, professional guidance is necessary to decide which option is right for you.
How do you know which resource to use when?
You should choose a resource based on the severity of the mental health issue or condition you are facing.
For example, if you are feeling anxiety or suffering from panic attacks, you might find the Lennox EAP helpful since it offers not only self-guided resources, but also confidential counseling.
- All Lennox employees and household family members can access the EAP at no cost (5 visits per person per issue each year).
- Lennox medical plan members can access Doctor on Demand at no cost (unlimited visits).
What are the benefits of using virtual care for your mental health?
Both the Lennox EAP and Doctor on Demand offer virtual visits with the following benefits:
- Access
- Convenience & Flexibility
- Coordinated Care
- Safe Environment
- Timely Future Appointments
- Reduced Health Care Costs
- Anonymity, Confidentiality & Privacy
Remember…
Our mental health has a tremendous impact on our overall health and well-being. We encourage you to take full advantage of the wide range of support services we proudly provide.
If you are experiencing an emergency mental health crisis and need immediate help, always call 911.
